Snowmetrics founder and lead consultant Andrew Snow has a varied professional background. Some of his accomplishments include:
- Over 15 years of ski industry experience
- 15 years managing Mad River Glen’s unique ticket revenue forecasting model, which accounts for weather variables
- 12 years of lift operations management experience in Australia and the U.S.
- 11 years of budget management
- Extensive experience creating and using Microsoft Access databases and advanced features of Microsoft Excel
- Over 10 years of Siriusware point-of-sale system administration
- Management experience in customer service, ticketing, rentals, retail, and volunteer hosts
- Bachelor of Arts in Economics from Middlebury College, 2001
In a decade and a half of ski resort experience spanning both the northern and southern hemispheres, Andrew Snow has found success by combining this unsurpassed passion for skiing with his strong analytical, organizational, and interpersonal skills. From classic Vermont resorts, to the sunburned peaks of Australia, Andrew has established himself as a strong manager with a track record for driving improvement in financial performance, customer service, and staff satisfaction. As Director of Mountain Services at Bolton Valley, he emphasized first-class customer service, and streamlined internal financial reporting to help the resort’s managers to better manage their business units.
While attending Middlebury College in Vermont, Andrew served as a marketing intern at nearby Mad River Glen, ultimately taking a full-time job there after graduating magna cum laude with a degree in Economics. As the mountain’s Marketing and Communications Coordinator, Andrew was instrumental in the overhaul of the ski area’s website, while also producing the snow reports, managing shareholder relations, and learning the importance of the job-sharing team effort that is necessary for a small ski area to succeed. Seeking more challenge and experience, Andrew began working at Killington and Pico ski resorts in 2005, serving as Internal Auditor at the east’s largest ski resort. There, he was quickly promoted to Ticket Coordinator, managing a staff of over one hundred ticket sellers, before becoming Base Area Operations Coordinator for the Ramshead Lodge, where he oversaw the daily operation of several front-line revenue and service departments. Andrew moved to Bolton Valley in 2009 to serve as the Lift Operations Manager. One year later, he took on the role of Director of Mountain Services, gaining additional responsibility for several service departments. In subsequent years, Andrew took over the resort budgeting process, revamped the systems for generating financial reports, and managed the weekly financial review meetings. From 2004 through 2010, Andrew complimented his Northern Hemisphere experience by traveling to southeastern Australia’s Mount Hotham each summer. Starting off as a lift operator in 2004, he quickly worked his way up to Lift Operations Supervisor. Beginning in 2008, Andrew helped create and manage the resort’s Mountain Office, which served as a mountain operations administrative and emergency management hub. As part of the Mountain Office startup, Andrew developed a Microsoft Access database to record, track, and analyze extensive lift and mountain operations data.
With his founding of Snowmetrics LLC in 2015, Andrew looks forward to the next chapter in his career, sharing his extensive ski industry and business experience as a business analyst and consultant focusing on small and medium-sized businesses.
Detailed Professional Information
Without a doubt, Andrew’s biggest passion is skiing. With seven years of back-to-back winters between Vermont and Australia from 2003 to 2010, and some creative summer travel since then, Andrew has managed to ski at least one day every month since December 2003, reaching 140 consecutive months in July 2015. Midwinter he can often be found enjoying the trails and woods of Vermont’s Green Mountains.
Outside of ski season, Andrew makes the most of Vermont’s four seasons, biking, running, and hiking whenever he can.
Along with his wife, Andrew also enjoys international travel. In addition to working in Australia, he spent a year studying in Italy, a summer interning in Romania, and was married in the Vatican City. He has traveled to nearly 30 countries, including a journey on the Trans-Siberian Railway from Russia to Mongolia and China, skiing the Andes Mountains of Chile, exploring the history and culture of the Middle East in Jordan and Dubai, and a recent tour to the rarely-visited and highly secretive Democratic People’s Republic of Korea.